We accept the following payment options:

• Credit Cards: Visa, MasterCard, American Express, UnionPay, Discover, Diners Club, and JCB
• PayPal
• Freesky Canada Gift Cards
  
  All payments are processed securely for your peace of mind.

Yes!

If you’re in Vancouver or the surrounding area, you’re welcome to visit our corporate store, where you can see and try all available models in person.

If you’re located in another province, no problem at all—just reach out and we’ll do our best to connect you with a dealer near you.

Phone: 778-745-2888
Email: info@freeskyebike.ca

UL/TUV 2849/2271 are the gold standards for E-Bike electrical systems. It specifically tests against fire, electrical, and shock hazards. For Canadian riders, this certification is often a requirement for home insurance coverage and allows for safe charging in garages or indoor spaces. Choosing a UL-certified E-Bike like a Freesky ensures you are investing in a high-quality, regulated product rather than an uncertified risk.

Many Canadian insurance providers now require proof of UL/TUV Certification (specifically UL/TUV 2849 or UL/TUV 2271) to cover an E-Bike under a homeowner’s or renter’s policy. Because all Freesky models are fully certified, you can easily provide the necessary documentation to your insurer. This protects your investment and ensures you are covered in the event of theft or accidental damage.

UL Certification isn't just about fire safety; it’s about quality control. Certified batteries and chargers are designed to communicate properly, preventing overcharging and "thermal runaway." This regulated charging process helps maintain the health of your battery cells over time, ensuring your Freesky E-Bike stays reliable for years of coastal cruising and commuting.

For in-stock eBikes, orders are processed and shipped within 1–2 business days after payment is confirmed.

Estimated delivery times:

• British Columbia & Ontario: 2–5 business days
• All other provinces: 3–10 business days
  

Shipping times may vary slightly depending on your location and carrier conditions, but we’ll always work to get your bike to you as quickly as possible.